Garden Grove Auto Repair

Another day driving the mean streets of LA. One hand on the wheel, and another out the window, giving a single-digit salute to the other oh-so-competent drivers out there (sarcasm). While my battered but trusty whip may not win any beauty contests, it gets me from point A to B. Maintaining my aging beast is no mean feat; thankfully my brother is a former mechanic and car nut, and can fix or soup-up anything with four wheels. And thankfully, for those tasks that he doesn't have the tools or spare time to handle, he pointed me to Morrison Tire.Any preconceived notions you may have about garages, throw them out now. Instead of swarthy, greasy mechanics with a cheek full of Red Man slobbering over your ride and/or girlfriend as they lounge around an equally grungy shop, the guys at Morrison are all clean-cut professionals that take pride in what they do. The service area is clean and well-kept, and the front office staff are all professional and friendly. The rep I usually deal with, Joe, is super friendly, and goes out of his way to help customers. On my most recent visit, I was in need of new tires, on account of thinning tread, as well as a nice big nail discovered as I was getting ready for my morning commute. I called up Morrison, explained my needs to Joe, who pulled up my service records, looked up available tires for my vehicle, went over pricing options, and gave his recommendations. No pressure, no hassles; I mulled over my options, and went with a nice set of Goodyears. How soon can I come in for service, I ask? Right now, is his reply. Sweet.I drive on over, fill out some paperwork, then hang out in the waiting area, since they estimate about 45mins. to install the tires. The waiting area is comfy, with TV, water, coffee and tea, as well as complimentary Wi-Fi (which came in handy as I did some yelping while waiting). The work was done on schedule, with the only glitch coming in the form of a problem with their credit card processing system (not their fault), as well as a problem with my credit union's system, that dragged out the payment process. Aside from that "perfect storm" bank glitch scenario slowing things down, it was another painless visit. As the miles rack up, the guys at Morrison do a great job keeping me and my ride rolling down the highways and byways.

Great service! Never had a problem with any car repairs they did! Nice people.

Great. .. Honest service. New manager is honest and fair. Straight shooter. Trust with my smart car...

Super great guys. Have been taking our cars here for many years now. Our compact car with 250k miles on it took a dump. We took it in and they found it was just a small part that needed replacing. We opened the door to spend more money with them by asking for them to check out the entire car - top to bottom! With 250k miles, you would think more would be needed to keep the car running, but they checked it out and said all is good! Honest mechanics are hard to come by.

One of the better customer service experiences I've had. Extremely nice and friendly staff. Great pricing, and went the extra mile for me. Was in a bind with my car over a mile away, and they didn't hesitate to help me out. I live 15 minutes away and would consider going out of my way to come here again just for the service and pricing.

I love Good Year in GG! My battery died recently and they replaced it at NO COST to me! :) so yes, it was FREE! Very nice guys and thanks for the best service! Very honest place!

Honest Friendly- what else can you ask for.I am willing to drive 20+ miles for a oil change here.Big thumbs up.

Super considerate staff. The gentleman saw us pull up with our family van full of our babinos. We were legoland bound and noticed our tire had developed some sort of tumor looking bubble. Unfortunately they were out of the tire we needed so instead they offered to throw on the spare for us free of charge. Definitely recommend this place as this type of courtesy is rarely found nowadays. Way to go guys! Thank you.

The guys at Morrison did me right today, I got a coupon for an oil change and alingment at my house so I shot right on over to cash in. The crew was nice did not do any hard up selling and best of all I walked out without feeling violated in fact I think I got a good deal.

Just bought my 2nd set of tires from there, excellent customer service!! Very efficient and knowledgable on their products, quality mechanics. Highly recommended! Tires are important so do it right!